Quote of the day
Policemen so cherish their status as keepers of the peace and protectors of the public that they have occasionally been known to beat to death those citizens or groups who question that status.
Philip B. Crosby

Born: June 18, 1926
Died: August 18, 2001 (aged 75)
Bio: Philip Bayard "Phil" Crosby was a businessman and author who contributed to management theory and quality management practices.
Known for:
- Quality Is Free (1979)
- Quality without tears (1984)
- Quality and me (1999)
- Let's talk quality (1989)