Philip B. Crosby Quote

In a true zero-defects approach, there are no unimportant items.


Let's Talk Quality (1989)

Picture Quote 1

In a true zero-defects approach, there are no unimportant items.

Picture Quote 2

In a true zero-defects approach, there are no unimportant items.

Picture Quote 3

In a true zero-defects approach, there are no unimportant items.

Picture Quote 4

In a true zero-defects approach, there are no unimportant items.