Philip B. Crosby Quote

The problem of quality management is not what people don't know about it. The problem is what the think they do know.


p. 13 - Quality Is Free, 1977

Picture Quote 1

The problem of quality management is not what people don't know about it. The problem is what the think they do know.

Picture Quote 2

The problem of quality management is not what people don't know about it. The problem is what the think they do know.

Picture Quote 3

The problem of quality management is not what people don't know about it. The problem is what the think they do know.

Picture Quote 4

The problem of quality management is not what people don't know about it. The problem is what the think they do know.