Philip B. Crosby Quote

The problem of quality management is not what people don't know about it. The problem is what the think they do know.


p. 13 - Quality Is Free, 1977


The problem of quality management is not what people don't know about it. The problem is what the think they do know.

The problem of quality management is not what people don't know about it. The problem is what the think they do know.

The problem of quality management is not what people don't know about it. The problem is what the think they do know.

The problem of quality management is not what people don't know about it. The problem is what the think they do know.