Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.


Reflections on Quality (1995)

Philip B. Crosby Quotes

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.