Philip B. Crosby Quote

Quality is free. It's not a gift, but it's free. What costs money are the unquality things — all the actions that involve not doing jobs right the first time.


Quality is Free (1979)

Picture Quote 1

Quality is free. It's not a gift, but it's free. What costs money are the unquality things — all the actions that involve not doing jobs right the...

Picture Quote 2

Quality is free. It's not a gift, but it's free. What costs money are the unquality things — all the actions that involve not doing jobs right the...

Picture Quote 3

Quality is free. It's not a gift, but it's free. What costs money are the unquality things — all the actions that involve not doing jobs right the...

Picture Quote 4

Quality is free. It's not a gift, but it's free. What costs money are the unquality things — all the actions that involve not doing jobs right the...