Philip B. Crosby Quote

We must define quality as conformance to specifications if we are to manage it.


Quality is Free (1979)


We must define quality as conformance to specifications if we are to manage it.

We must define quality as conformance to specifications if we are to manage it.

We must define quality as conformance to specifications if we are to manage it.

We must define quality as conformance to specifications if we are to manage it.