Philip B. Crosby - Time Quotes

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If we deliver on time, but the product has defects, we have not delivered on time.

Philip B. Crosby

It is always cheaper to do the job right the first time.

Philip B. Crosby

Quality is free. It's not a gift, but it's free. What costs money are the unquality things — all the actions that involve not doing jobs right the first time.

Philip B. Crosby