Philip B. Crosby Quote

Change should be a friend. It should happen by plan, not by accident.


Reflections on Quality (1995)


Change should be a friend. It should happen by plan, not by accident.

Change should be a friend. It should happen by plan, not by accident.

Change should be a friend. It should happen by plan, not by accident.

Change should be a friend. It should happen by plan, not by accident.