Philip B. Crosby Quote

Most managers are so concerned with today, and with getting our own real and imagined problems settled, that we are incapable of planning corrective or positive actions more than a week or so ahead.


Cited in: Joseph C. Fields. Total Quality for Schools: A Suggestion for American Education. 1993, p. 47 - Quality Is Free, 1977

Picture Quote 1

Most managers are so concerned with today, and with getting our own real and imagined problems settled, that we are incapable of planning corrective...

Picture Quote 2

Most managers are so concerned with today, and with getting our own real and imagined problems settled, that we are incapable of planning corrective...

Picture Quote 3

Most managers are so concerned with today, and with getting our own real and imagined problems settled, that we are incapable of planning corrective...

Picture Quote 4

Most managers are so concerned with today, and with getting our own real and imagined problems settled, that we are incapable of planning corrective...