Philip B. Crosby Quote

If you don't know what the defect level is, how do you know when to get mad?


Quality is Free (1979)

Picture Quote 1

If you don't know what the defect level is, how do you know when to get mad?

Picture Quote 2

If you don't know what the defect level is, how do you know when to get mad?

Picture Quote 3

If you don't know what the defect level is, how do you know when to get mad?

Picture Quote 4

If you don't know what the defect level is, how do you know when to get mad?