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Like flossing, frequent engagement with a product, especially over a short period of time, increases the likelihood of forming new routines.
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Many innovations fail because consumers irrationally overvalue the old while companies irrationally overvalue the new.
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You'll often find that people's declared preferences - what they say they want - are far different from their revealed preferences - what they actually do.
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Fogg states that all humans are motivated to seek pleasure and avoid pain; to seek hope and avoid fear; and finally, to seek social acceptance and avoid rejection
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For an infrequent action to become a habit, the user must perceive a high degree of utility, either from gaining pleasure or avoiding pain.
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When designers intentionally trick users into inviting friends or blasting a message to their social networks, they may see some initial growth, but it comes at the expense of users' goodwill and trust. When people discover they've been duped, they vent their frustration and stop using the product.
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User habits are a competitive advantage. Products that change customer routines are less susceptible to attacks from other companies.
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The aim is to influence customers to use your product on their own, again and again without relying on overt calls to action such as ads or promotions.
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Reducing the thinking required to take the next action increases the likelihood of the desired behavior occurring unconsciously.
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Companies leverage two basic pulleys of human behavior to increase the likelihood of an action occuring: the ease of performing an action and the psychological motivation to do it.
Nir Eyal
Quote of the day
Good authors, too, who once knew better words Now only use four-letter words Writing prose — Anything goes.
Cole Porter
Nir Eyal
Born:
February 19, 1980
(age 44)
Bio:
Nir Eyal is an Israeli-born American author, lecturer and investor known for his bestselling book, Hooked: How to Build Habit-Forming Products.
Nir Eyal on Wikipedia
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