John Kotter - People Quotes

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Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles.

John Kotter
Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.

John Kotter
Motivation and inspiration energize people, not by pushing them in the right direction as control mechanisms do but by satisfying basic human needs for achievement, a sense of belonging, recognition, self-esteem, a feeling of control over one's life, and the ability to live up to one's ideals. Such feelings touch us deeply and elicit a powerful response.

John Kotter
People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.

John Kotter
One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.

John Kotter
Changing behavior is less a matter of giving people analysis to influence their thoughts than helping them to see a truth to influence their feelings.

John Kotter
Never underestimate the power of clever people to help others see the possibilities, to help them generate a feeling of faith, and to change behavior.

John Kotter
Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.

John Kotter
This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart in an MBA sense. In highly successful change efforts, people find ways to help others see the problems or solutions in ways that influence emotions, not just thought.

John Kotter
The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

John Kotter
Leadership is different from management, but not for the reasons most people think.

John Kotter