This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart in an MBA sense. In highly successful change efforts, people find ways to help others see the problems or solutions in ways that influence emotions, not just thought.


Change Leadership: The Kotter Collection (5 Books) (ed. Harvard Business Review Press, 2014) - ISBN: 9781625277909

John Kotter Quotes

This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart ...

This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart ...

This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart ...

This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart ...