W. Edwards Deming Short Quotes

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A chunk is a convenient slice of a population.

W. Edwards Deming
Quality begins with the intent, which is fixed by management.

W. Edwards Deming
The customer is the most important part of the production line.

W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!

W. Edwards Deming
A questionnaire is never perfect: some are simply better than others.

W. Edwards Deming
Hard work and best efforts will not by themselves dig us out of the pit.

W. Edwards Deming
Defects are not free. Somebody makes them, and gets paid for making them.

W. Edwards Deming
A good sample-design is lost if it is not carried out according to plans.

W. Edwards Deming
Mere allocation of huge sums of money for quality will not bring quality.

W. Edwards Deming
... the principle that where there is fear, there will be wrong figures....

W. Edwards Deming
There is only one kind of whiskey, but two broad classes of data, good and bad.

W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.

W. Edwards Deming
What is the variation trying to tell us about a process, about the people in the process?

W. Edwards Deming
It is wrong to suppose that if you can't measure it, you can't manage it – a costly myth

W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.

W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for

W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.

W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.

W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.

W. Edwards Deming
Learning is not compulsory; it's voluntary. Improvement is not compulsory; it's voluntary. But to survive, we must learn.

W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.

W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

W. Edwards Deming
It is important to realize that it is not the one measurement, alone, but its relation to the rest of the sequence that is of interest.

W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan—but they don't know what to copy!

W. Edwards Deming
It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.

W. Edwards Deming