Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.


p. 23 (Point 5 from the "Condensation of the 14 Points for Management" presented in Chapter 2) - Out Of The Crisis (1982)


Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.