No one can measure the loss of business that may arise from a defective item that goes out to a customer.


The Essential Deming: Leadership Principles from the Father of Quality (ed. McGraw Hill Professional, 2012) - ISBN: 9780071790222


No one can measure the loss of business that may arise from a defective item that goes out to a customer.

No one can measure the loss of business that may arise from a defective item that goes out to a customer.

No one can measure the loss of business that may arise from a defective item that goes out to a customer.

No one can measure the loss of business that may arise from a defective item that goes out to a customer.