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Any organization that deals with a changing environment ought not only to process information efficiently, but also create information and knowledge.
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In the act of creating, people argue. They have heated dialogue. They get upset! Without real exchange, you can't create knowledge. Knowledge creation is a human activity
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As for the epistemological dimension, we draw on Michael Polanyi's (1966) distinction between tacit knowledge and explicit knowledge. Tacit knowledge is personal, context-specific, and therefore hard to formalize and communicate. Explicit or "codified" knowledge, on the other hand, refers to knowledge that is transmittable in formal, systematic language.
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Why is ultimately a question of purpose: Why do we exist? In most organizations, people are not encouraged to keep asking questions.
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Companies and leaders who treat knowledge management as just another branch of IT don't understand how human beings learn and create... Unlike land, capital, energy, labor, and technology — the conventional inputs into business practice — knowledge is innately self-renewing. It is produced and consumed simultaneously. Its value increases with use, rather than being depleted as with industrial goods or commodities. Above all, it is a resource created by humans acting in relationship with one another.
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In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge.
Ikujiro Nonaka
Quote of the day
Nobody ever did anything very foolish except from some strong principle.
William Lamb, 2nd Viscount Melbourne
Ikujiro Nonaka
Born:
May 10, 1935
(age 89)
Bio:
Ikujiro Nonaka is a Japanese organizational theorist and Professor Emeritus at the Graduate School of International Corporate Strategy of the Hitotsubashi University, best known for his study of knowledge management.
Known for:
The Knowledge Creating Company (1991)
Ikujiro Nonaka on Wikipedia
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