Companies and leaders who treat knowledge management as just another branch of IT don't understand how human beings learn and create... Unlike land, capital, energy, labor, and technology — the conventional inputs into business practice — knowledge is innately self-renewing. It is produced and consumed simultaneously. Its value increases with use, rather than being depleted as with industrial goods or commodities. Above all, it is a resource created by humans acting in relationship with one another.
"The Practical Wisdom of Ikujiro Nonaka," 2008