Daniel Goleman - Emotional Intelligence (1995)

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Goal directed self-imposed delay of gratification is perhaps the essence of emotional self-regulation: the ability to deny impulse in the service of a goal, whether it be building a business, solving an algebraic equation, or pursuing the Stanley Cup.

Daniel Goleman
In the new workplace, with its emphasis on flexibility, teams and a strong customer orientation, this crucial set of emotional competencies is becoming increasingly essential for excellence in every job in every part of the world.

Daniel Goleman
It is difficult to spread the contagion of excitement without having a sense of purpose and direction.

Daniel Goleman
The human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.

Daniel Goleman
Who does not recall school at least in part as endless dreary hours of boredom punctuated by moments of high anxiety?

Daniel Goleman
Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.

Daniel Goleman
Risk taking and the drive to pursue innovative ideas are the fuel that stokes the entrepreneurial spirit.

Daniel Goleman
People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change.

Daniel Goleman
What seems to set apart those at the very top of competitive pursuits from others of roughly equal ability is the degree to which, beginning early in life, they can pursue an arduous practice routine for years and years.

Daniel Goleman
The emotional brain is highly attuned to symbolic meanings and to the mode Freud called the 'primary process' - the messages of metaphor, story, myth, the arts.

Daniel Goleman
The people we get along with, trust, feel simpatico with, are the strongest links in our networks

Daniel Goleman
Emotional self-control is NOT the same as overcontrol, the stifling of all feeling and spontaneity....when such emotional suppression is chronic, it can impair thinking, hamper intellectual performance and interfere with smooth social interaction. By contrast, emotional competence implies we have a choice as to how we express our feelings.

Daniel Goleman
Our genetic heritage endows each of us with a series of emotional set-points that determines our temperament. But the brain circuitry involved is extraordinarily malleable; temperament is not destiny.

Daniel Goleman
For better or worse, intelligence can come to nothing when emotions hold sway.

Daniel Goleman
People learn what they want to learn. If learning is forced on us, even if we master it temporarily, it is soon forgotten.

Daniel Goleman
Worries typically follow such lines, a narrative to oneself that jumps from concern to concern and more often than not includes catastrophizing, imagining some terrible tragedy. Worries are almost always expressed in the mind's ear, not its eye - that is, in words, not images - a fact that has significance for controlling worry.

Daniel Goleman
Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best....Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.

Daniel Goleman
One of the leading theories of why electroconvulsive therapy is effective for most severe depressions is that it causes a loss of short-term memory - patients feel better because they can't remember why they were sad.

Daniel Goleman
The more time you put into practicing, then, the greater the payoff.

Daniel Goleman
We should spend less time ranking children and more time helping them to identify their natural competencies and gifts, and cultivate those.

Daniel Goleman
Doggedness depends on emotional traits - enthusiasm and persistence in the face of setbacks - above all else.

Daniel Goleman
There is perhaps no psychological skill more fundamental than resisting impulse.

Daniel Goleman
School success is not predicted by a child's fund of facts or a precocious ability to read as much as by emotional and social measures; being self-assured and interested: knowing what kind of behavior is expected and how to rein in the impulse to misbehave; being able to wait, to follow directions, and to turn to teachers for help; and expressing needs while getting along with other children.

Daniel Goleman
Our emotional intelligence determines our potential for learning the practical skills that are based on its five elements: self-awareness, motivation, self-regulation, empathy, and adeptness in relationships

Daniel Goleman
Our passions, when well exercised, have wisdom; they guide our thinking, our values, our survival.

Daniel Goleman
For the High Achievers, Studying Gave Them The Pleasing, Absorbing Challenge of Flow Percent of the Hours They Spent as It.

Daniel Goleman
The task of worrying is to come up with positive solutions for life's perils by anticipating dangers before they arise. If we are preoccupied by worries, we have that must less attention to expend on figuring out the answers. Our worries become self-fulfilling prophecies, propelling us toward the very disaster they predict.

Daniel Goleman
There is an old-fashioned word for the body of skills that emotional intelligence represents: character.

Daniel Goleman
Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.

Daniel Goleman
Empathy represents the foundation skill for all the social competencies important for work.

Daniel Goleman