John Kador Quote

"I would like to apologize" may sound like an apology, but it is no more an actual apology than saying "I would like to lose weight" makes you suddenly slimmer.

Effective Apology: Mending Fences, Building Bridges, and Restoring Trust (ed. Berrett-Koehler Publishers, 2009) - ISBN: 9781576759011

I would like to apologize may sound like an apology, but it is no more an actual apology than saying I would like to lose weight makes you suddenly...

I would like to apologize may sound like an apology, but it is no more an actual apology than saying I would like to lose weight makes you suddenly...

I would like to apologize may sound like an apology, but it is no more an actual apology than saying I would like to lose weight makes you suddenly...

I would like to apologize may sound like an apology, but it is no more an actual apology than saying I would like to lose weight makes you suddenly...