Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.


Effective Apology: Mending Fences, Building Bridges, and Restoring Trust (ed. Berrett-Koehler Publishers, 2009) - ISBN: 9781605091396

John Kador Quotes

Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.

Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.

Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.

Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.