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Gary Chapman -
Regret
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Apology is birthed in the womb of regret. We regret the pain we have caused, the disappointment, the inconvenience, the betrayal of trust. Regret focuses on what you did or failed to do and how it affected the other person.
Gary Chapman
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Physiology and psychology cover, between them, the field of vital phenomena; they deal with the facts of life at large, and in particular with the facts of human life.
Wilhelm Wundt
Gary Chapman
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