W. Edwards Deming - Improve Quotes

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Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

W. Edwards Deming

In Europe and in America, people are now more interested in the cost of quality and in systems of quality-audit. But in Japan, we are keeping very strong interest to improve quality by use of methods which you started.... when we improve quality we also improve productivity, just as you told us in 1950 would happen.

W. Edwards Deming

We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.

W. Edwards Deming

The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people to do a better job with less effort.

W. Edwards Deming