Customer service shouldn't just be A department, it should be the entire company.
Delivering Happiness: A Path to Profits, Passion, and Purpose (ed. Grand Central Publishing, 2010) - ISBN: 9780446576314
Customer service shouldn't just be A department, it should be the entire company.
Delivering Happiness: A Path to Profits, Passion, and Purpose (ed. Grand Central Publishing, 2010) - ISBN: 9780446576314