Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.


Delivering Happiness: A Path to Profits, Passion, and Purpose (ed. Grand Central Publishing, 2010) - ISBN: 9780446576314

Tony Hsieh Quotes

Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or...

Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or...

Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or...

Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or...