Thomas H. Davenport Quote

Defined simply, innovation is, of course, the introduction of something new. We presume that the purpose of introducing something new into a process is to bring about major, radical change. Process innovation combines a structure for doing work with an orientation to visible and dramatic results. It involves stepping back from a process to inquire into its overall business objective, and then effecting creative and radical change to realize order-of-magnitude improvements in the way that objective is accomplished.


Process Innovation: Reengineering Work through Information Technology, 1993


Defined simply, innovation is, of course, the introduction of something new. We presume that the purpose of introducing something new into a process...

Defined simply, innovation is, of course, the introduction of something new. We presume that the purpose of introducing something new into a process...

Defined simply, innovation is, of course, the introduction of something new. We presume that the purpose of introducing something new into a process...

Defined simply, innovation is, of course, the introduction of something new. We presume that the purpose of introducing something new into a process...