Stephen Covey - Principle-centered leadership (1989)

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Give no answer to contentious arguments or irresponsible accusations. Let such things "fly out open windows" until they spend themselves.

Stephen Covey
Real excellence does not come cheaply. A certain price must be paid in terms of practice, patience, and persistence - natural ability notwithstanding.

Stephen Covey
Prepare your mind and heart before you prepare your speech. What we say may be less important than how we say it.

Stephen Covey
Let natural consequences teach responsible behavior. One of the kindest things we can do is to let the natural or logical consequences of people's actions teach them responsible behavior. They may not like it or us, but popularity is a fickle standard by which to measure character development. Insisting on justice demands more true love, not less. We care enough for their growth and security to suffer their displeasure.

Stephen Covey
The power to distinguish between person and performance and to communicate intrinsic worth flows naturally out of our own sense of intrinsic worth.

Stephen Covey
In the last analysis, what we are communicates far more eloquently than anything we say or do.

Stephen Covey
Live the law of love. We encourage obedience to the laws of life when we live the laws of love.

Stephen Covey
Perform anonymous service. Whenever we do good for others anonymously, our sense of intrinsic worth and self-respect increases. … Selfless service has always been one of the most powerful methods of influence.

Stephen Covey
Unless we exercise our power to choose wisely, our actions will be determined by conditions. Our ultimate freedom is the right and power to decide how anybody or anything outside ourselves will affect us.

Stephen Covey