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Change can be exhilarating, refreshing—a chance to meet challenges, a chance to clean house. It means excitement when it is considered normal, when people expect it routinely, like a daily visit from the mail carrier—known—bringing a set of new messages—unknown.
Rosabeth Moss Kanter
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Times of upheaval require not just more leadership but more leaders. People at all organizational levels, whether anointed or self-appointed, must be empowered to share leadership responsibilities.
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And so, after years of telling corporate citizens to 'trust the system,' many companies must relearn instead to trust their people — and encourage their people to use neglected creative capacities in order to tap the most potent economic stimulus of all: idea power.
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Problems tempt people to give up, forget it, and chase the next enticing rainbow. But stop the effort too soon, and by definition it is a failure.
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People often resist change for reasons that make good sense to them, even if those reasons don't correspond to organizational goals. So it is crucial to recognize, reward, and celebrate accomplishments.
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The way innovating companies are designed leaves ambiguities, overlaps, decision conflicts or decision vacuums in some parts of the organisation. People rail at this, curse it-and invent innovative ways to overcome it.
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People are capable of more than their organizational positions ever give them the tools or the time or the opportunity to demonstrate.
Rosabeth Moss Kanter
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The most distinguished advocate and the most distinguished critic of modern captialism were in agreement on one essential point: the job makes the person. Adam Smith and Karl Marx both recognized the extent to which people's attitudes and behaviors take shape out of the experiences they have in their work.
Rosabeth Moss Kanter
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What being among the 'right people' entails is the possession of human capital, rather than organizational capital: an individual reputation, portable skills, and network connections. Career responsibility is squarely in the hands of individuals, a function of their knowledge and networks. Transferable knowledge is more important to a career than firm-specific knowledge.
Rosabeth Moss Kanter
Quote of the day
Every word she writes is a lie, including 'and' and 'the'.
Mary McCarthy
Rosabeth Moss Kanter
Born:
March 15, 1943
(age 81)
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