Robert Heller Quote

The difference between management and administration (which is what the bureaucrats used to do exclusively)... is the difference... between choice and rigidity.


Attributed to Heller in: Director Vol 35 (1982). p. 88

Picture Quote 1

The difference between management and administration (which is what the bureaucrats used to do exclusively)... is the difference... between choice...

Picture Quote 2

The difference between management and administration (which is what the bureaucrats used to do exclusively)... is the difference... between choice...

Picture Quote 3

The difference between management and administration (which is what the bureaucrats used to do exclusively)... is the difference... between choice...

Picture Quote 4

The difference between management and administration (which is what the bureaucrats used to do exclusively)... is the difference... between choice...