Richard Pascale Quote

Explicit knowledge, conventionally delivered like pizza (neat boxes with toppings of concepts, theories, best practices and war stories), is consumed by the brain but not metabolized into action. The learning we call intuition, know-how and common sense gets into the blood stream through osmosis. It is shaped by social context.

The Power of Positive Deviance: How Unlikely Innovators Solve the World's Toughest Problems (ed. Harvard Business Press, 2010) - ISBN: 9781422110669