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This society in which knowledge workers dominate is in danger of a new "class conflict" between the large minority of knowledge workers and the majority of workers who will make their livings through traditional ways, either by manual work... or by service work. The productivity of knowledge work - still abysmally low - will predictably become the economic challenge of the knowledge society. On it will depend the ability of the knowledge society to give decent incomes, and with them dignity and status, to non knowledge people.
Peter Drucker
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Unless a decision has degenerated into work, it is not a decision; it is at best a good intention.
Peter Drucker
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Work is an extension of personality. It is achievement. It is one of the ways in which a person defines himself, measures his worth, and his humanity.
Peter Drucker
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We have tried to substitute mass for purpose. We have tried to regain military potency of defense by making it gigantic, unwieldy, complex. It never works.
Peter Drucker
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It's up to you to carve out your place, to know when to change course, and to keep yourself engaged and productive during a work life that may span some 50 years.
Peter Drucker
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Work is a process, and any process needs to be controlled. To make work productive, therefore, requires building the appropriate controls into the process of work.
Peter Drucker
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Society, community, family are all conserving institutions. They try to maintain stability, and to prevent, or at least to slow down, change. But the organization of the post-capitalist society of organizations is a destabilizer. Because its function is to put knowledge to work - on tools, processes, and products; on work; on knowledge itself - it must be organized for constant change.
Peter Drucker
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Successful careers are not planned. They develop when people are prepared for opportunities because they know their strengths, their method of work, and their values. Knowing where one belongs can transform an ordinary person - hardworking and competent but otherwise mediocre - into an outstanding performer.
Peter Drucker
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One can either work or meet. One cannot do both at the same time.
Peter Drucker
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Cultivate a deep understanding of yourself - not only what your strengths and weaknesses are but also how you learn, how you work with others, what your values are, and where you can make the greatest contribution. Because only when you operate from strengths can you achieve true excellence.
Peter Drucker
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Financial "synergy" is a will-o'-the-wisp. It looks good on paper, but it fails to work out in practice.
Peter Drucker
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Since we live in an age of innovation, a practical education must prepare a man for work that does not yet exist and cannot yet be clearly defined.
Peter Drucker
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I think the growth industry of the future in this country and the world will soon be the continuing education of adults.... I think the educated person of the future is somebody who realizes the need to continue to learn. That is the new definition and it is going to change the world we live in and work in.
Peter Drucker
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Knowing Yourself... We also seldom know what gifts we are not endowed with. We will have to learn where we belong, what we have to learn to get the full benefit from our strengths, where our weaknesses lie, what our values are. We also have to know ourselves temperamentally: "Do I work well with people, or am I a loner? What am I committed to? And what is my contribution?"
Peter Drucker
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Efficiency, which is doing things right, is irrelevant until you work on the right things.
Peter Drucker
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The most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of KNOWLEDGE WORK and the KNOWLEDGE WORKER.
Peter Drucker
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We all have a vast number of areas in which we have no talent or skill and little chance of becoming even mediocre. In those areas a knowledge workers should not take on work, jobs and assignments. It takes far more energy to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
Peter Drucker
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A superior who works on his own development sets an almost irresistible example.
Peter Drucker
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The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.
Peter Drucker
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Production is not the application of tools to materials, but logic to work.
Peter Drucker
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No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.
Peter Drucker
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Teamwork is neither "good" nor "desirable." It is a fact. Wherever people work together or play together they do so as a team. Which team to use for what purpose is a crucial, difficult and risky decision that is even harder to unmake. Managements have yet to learn how to make it.
Peter Drucker
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One of the great movements in my lifetime among educated people is the need to commit themselves to action. Most people are not satisfied with giving money; we also feel we need to work. That is why there is an enormous surge in the number of unpaid staff, volunteers. The needs are not going to go away. Business is not going to take up the slack, and government cannot.
Peter Drucker
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As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.
Peter Drucker
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To make the future demands courage. It demands work. But it also demands faith.
Peter Drucker
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In book subjects a student can only do a student's work. All that can be measured is how well he learns, rather than how well he performs. All he can show is promise.
Peter Drucker
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The first step toward making the worker achieving is to make work productive.
Peter Drucker
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It does not follow from the separation of planning and doing in the analysis of work that the planner and the doer should be two different people. It does not follow that the industrial world should be divided into two classes of people: a few who decide what is to be done, design the job, set the pace, rhythm and motions, and order others about; and the many who do what and as they are told.
Peter Drucker
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What the worker needs is to see the plant as if he were a manager. Only thus can he see his part, from his part he can reach the whole. This "seeing" is not a matter of information, training courses, conducted plant tours, or similar devices. What is needed is the actual experience of the whole in and through the individual's work.
Peter Drucker
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Brilliant men are often strikingly ineffectual. They fail to realize that the brilliant insight is not by itself achievement. They never have learned that insights become effectiveness only through hard systematic work.
Peter Drucker
Quote of the day
Example is not the main thing in influencing others. It is the only thing.
Albert Schweitzer
Peter Drucker
© The Drucker Institute
Born:
November 19, 1909
Died:
November 11, 2005
(aged 95)
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