The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.
Chapter 40, pg.513 - MANAGEMENT: Tasks, Responsibilities, Practices (1973) - Part 2
The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.
Chapter 40, pg.513 - MANAGEMENT: Tasks, Responsibilities, Practices (1973) - Part 2