Joseph Michelli Quote

Genuineness requires listening through both verbal and nonverbal channels.


The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (ed. McGraw Hill Professional, 2006) - ISBN: 9780071477840


Genuineness requires listening through both verbal and nonverbal channels.

Genuineness requires listening through both verbal and nonverbal channels.

Genuineness requires listening through both verbal and nonverbal channels.

Genuineness requires listening through both verbal and nonverbal channels.