Genuineness requires listening through both verbal and nonverbal channels.


The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (ed. McGraw Hill Professional, 2006) - ISBN: 9780071477840

Joseph Michelli Quotes

Genuineness requires listening through both verbal and nonverbal channels.

Genuineness requires listening through both verbal and nonverbal channels.

Genuineness requires listening through both verbal and nonverbal channels.

Genuineness requires listening through both verbal and nonverbal channels.