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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
John Kotter
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
John Kotter
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No written law has ever been more binding than unwritten custom supported by popular opinion.
Carrie Chapman Catt
John Kotter
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Born:
February 25, 1947
(age 77)
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