John Kotter - Help Quotes

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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.

John Kotter

Never underestimate the magnitude of the forces that reinforce complacency and help maintain the status quo.

John Kotter

Never underestimate the power of clever people to help others see the possibilities, to help them generate a feeling of faith, and to change behavior.

John Kotter

This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart in an MBA sense. In highly successful change efforts, people find ways to help others see the problems or solutions in ways that influence emotions, not just thought.

John Kotter