Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you but for what you can bring to it.


Effective Apology: Mending Fences, Building Bridges, and Restoring Trust (ed. Berrett-Koehler Publishers, 2009) - ISBN: 9781605091396


Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you ...

Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you ...

Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you ...

Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you ...