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If an I-Boss isn't sure whether something a team member does is good or bad, he is likely to err on the side of bad and seize control of the situation...
John Hoover
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Good bosses provide a constant flow of clear and concise information and encourage you and the rest of your team to do the same.
John Hoover
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If an employee does something wonderful, an I-Boss might feel a twinge of humiliation... he can take steps to make the employee feel what he's feeling.... That's why... team members who do good things are routinely embarrassed or humiliated by their I-Bosses.
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The equitable treatment of all team members is nearly as important in the workplace as communication.
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If you are truly adverse to regular, meaningful conversation with your team members, you can skip straight to conflict.
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It's much easier to address important issues... if the conversation is continuous.... don't take your team member by surprise. Catching someone off guard produces instant defensiveness.
John Hoover
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Good authors, too, who once knew better words Now only use four-letter words Writing prose — Anything goes.
Cole Porter
John Hoover
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