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As far as the customer is concerned, the interface is the product.
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Right now, computers, which are supposed to be our servant, are oppressing us.
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An unlimited-length file name is a file. The content of a file is its own best name.
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A computer shall not harm your work or, through inaction, allow your work to come to harm.
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Users do not care about what is inside the box, as long as the box does what they need done.
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An interface is humane if it is responsive to human needs and considerate of human frailties.
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A computer shall not waste your time or require you to do more work than is strictly necessary.
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Once the product's task is known, design the interface first; then implement to the interface design.
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Have you ever noticed that there are no Maytag user groups? Nobody needs a mutual support group to run a washing machine.
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When you have to choose among methods, your locus of attention is drawn from the task and temporarily becomes the decision itself.
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Imagine if every Thursday your shoes exploded if you tied them the usual way. This happens to us all the time with computers, and nobody thinks of complaining.
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I hate mice. The mouse involves you in arm motions that slow you down. I didn't want it on the Macintosh, but Jobs insisted. In those days, what he said went, good idea or not.
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I've moved on, grown and learned in the years since then, and am designing interfaces that make the Mac's GUI feel as clumsy to use as the Mac made the old DOS-based systems feel primitive.
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If I am correct, the use of a product based on modelessness and monoty would soon become so habitual as to be nearly addictive, leading to a user population devoted to and loyal to the product.
Jef Raskin
Quote of the day
Time and trouble will tame an advanced young woman, but an advanced old woman is uncontrollable by any earthly force.
Dorothy L. Sayers
Jef Raskin
Creative Commons
Born:
March 9, 1943
Died:
February 26, 2005
(aged 61)
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