I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosophy is to stay as close as possible to what's happening. If I can't solve something, how the hell can I expect my managers to?

from an interview for an article in The New York Times (1977), as cited in "Harold S. Geneen, 87, Dies; Nurtured AT&T" published 23 November 1997 in The New York Times.

Harold S. Geneen, 87, Dies - Nurtured ITT - NYTimes.com