For many of us, the opposite of talking isn't listening. It's waiting. When others speak, we typically divide our attention between what they're saying now and what we're going to say next - and end up doing a mediocre job at both.


To Sell Is Human: The Surprising Truth About Moving Others (ed. Penguin, 2012) - ISBN: 9781101597071


For many of us, the opposite of talking isn't listening. It's waiting. When others speak, we typically divide our attention between what they're...

For many of us, the opposite of talking isn't listening. It's waiting. When others speak, we typically divide our attention between what they're...

For many of us, the opposite of talking isn't listening. It's waiting. When others speak, we typically divide our attention between what they're...

For many of us, the opposite of talking isn't listening. It's waiting. When others speak, we typically divide our attention between what they're...