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Daniel Goleman -
Primal Leadership (2002)
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Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.
Daniel Goleman
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There are many leaders, not just one. Leadership is distributed. It resides not solely in the individual at the top, but in every person at every level who, in one way or another, acts as a leader to a group of followers — wherever in the organization that person is, whether shop steward, team head, or CEO.
Daniel Goleman
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It is difficult to spread the contagion of excitement without having a sense of purpose and direction.
Daniel Goleman
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Great leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
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People learn what they want to learn. If learning is forced on us, even if we master it temporarily, it is soon forgotten.
Daniel Goleman
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Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best....Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.
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The more time you put into practicing, then, the greater the payoff.
Daniel Goleman
Quote of the day
Nobody ever did anything very foolish except from some strong principle.
William Lamb, 2nd Viscount Melbourne
Daniel Goleman
Creative Commons
Born:
March 7, 1946
(age 78)
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