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Flattery is telling the other person precisely what he thinks about himself.
Dale Carnegie
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Arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.
Dale Carnegie
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Criticism is dangerous, because it wounds a person's precious pride, hurt his sense of importace and arouse resentment.
Dale Carnegie
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Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Make the fault easy to correct. Make the other person happy about doing what you suggest.
Dale Carnegie
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Remember that a person's name is to that person the sweetest and most important sound in any language.
Dale Carnegie
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There is one all-important law of human conduct. If we obey that law, we shall almost never get into trouble. In fact, that law, if obeyed, will bring us countless friends and constant happiness. But the very instant we break the law, we shall get into endless trouble. The law is this: Always make the other person feel important.
Dale Carnegie
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If we are so contemptibly selfish that we can't radiate a little happiness and pass on a bit of honest appreciation without trying to screw something out of the other person in return—if our souls are no bigger than sour crab apples, we shall meet with the failure we so richly deserve.
Dale Carnegie
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Let us praise even the slightest improvement. That inspires the other person to keep on improving.
Dale Carnegie
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You can measure the size of a person by what makes him or her angry
Dale Carnegie
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If you want to know how to make people shun you and laugh at you behind your back and even despise you, here is the recipe: Never listen to anyone for long. Talk incessantly about yourself. If you have an idea while the other person is talking, don't wait for him or her to finish: bust right in and interrupt in the middle of a sentence.
Dale Carnegie
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Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person's precious pride, hurts their sense of importance, and arouses resentment.
Dale Carnegie
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The life of many a person could probably be changed if only someone would make him feel important.
Dale Carnegie
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Looking at the other person's point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.
Dale Carnegie
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Tomorrow you may want to persuade somebody to do something. Before you speak, pause and as yourself, "How can I make this person want to do it?
Dale Carnegie
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When we are not engaged in thinking about some definite problem, we usually spend about 95 percent of our time thinking about ourselves. Now, if we stop thinking about ourselves for a while and begin to think of the other person's good points, we won't have to resort to flattery so cheap and false that it can be spotted almost before it is out of the mouth.
Dale Carnegie
Quote of the day
Nobody ever did anything very foolish except from some strong principle.
William Lamb, 2nd Viscount Melbourne
Dale Carnegie
Born:
November 24, 1888
Died:
November 1, 1955
(aged 66)
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