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Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Make the fault easy to correct. Make the other person happy about doing what you suggest.
Dale Carnegie
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Instead of worrying about what people say of you, why not spend time trying to accomplish something they will admire.
Dale Carnegie
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In talking with people, don't begin by discussing the things on which you differ. Begin by emphasizing - and keep on emphasizing - the things on which you agree. Keep emphasizing, if possible, that you are both striving for the same end and that your only difference is one of method and not of purpose.
Dale Carnegie
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Your smile brightens the lives of all who see it. To someone who has seen a dozen people frown, scowl or turn their faces away, your smile is like the sun breaking through the clouds.
Dale Carnegie
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Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.
Dale Carnegie
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It isn't what you have or who you are or where you are or what you're doing that makes you happy or unhappy. It's what you think of it. Two people may in the same place doing the same thing, and yet one may be miserable and the other happy. Why? Because of a different mental attitude.
Dale Carnegie
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Quote of the day
Life is not having been told that the man has just waxed the floor.
Ogden Nash
Dale Carnegie
Born:
November 24, 1888
Died:
November 1, 1955
(aged 66)
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