Adrian Slywotzky - Profit patterns (1999)

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Twenty years ago, the business world was taken by surprise when the work pyramid was up-ended. Suddenly customers were on top and a flattened corporate hierarchy made front-line workers responsible for understanding and satisfying the customer's every whim. Today, we're poised for the natural sequel to that revolution. It's time to focus on keeping workers satisfied — or at least engaged in their work.

Adrian Slywotzky

Today, as change speeds up, it's even more important to anticipate how your company's strategic landscape is changing. It won't help you to predict the future with 100% accuracy. But it will prepare you to exploit change.

Adrian Slywotzky

Doctors, chess grand masters and football quarterbacks share a trait: the ability to recognize patterns and learn from them. A doctor can connect symptoms to causes and use that to make a diagnosis and offer a prescription. Top quarterbacks and grand masters can sense the shape of unfolding play, and profit from that knowledge.
Great managers are also skilled at pattern recognition. Every industry is reshaped by patterns of strategic change that can dramatically shift profit and power.

Adrian Slywotzky