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Wiki
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A wiki is always in the process of being organized. But for every hour spent organizing, two more hours are spent adding new material. So the status quo for a wiki is always partially organized.
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One's words are a gift to the community. For the wiki nature to take whole, you have to let go of your words. You have to be okay with that. This goes into the name, called refactoring. To collaborate on a work, one must trust. The reason the cooperation happens is we are people and it is deep in our nature to do things together.
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When I was at Tek, I was frustrated that computer hardware was being improved faster than computer software. I wanted to invent some software that was completely different, that would grow and change as it was used. That's how wiki came about.
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Often as you move comments around and have similar comments adjacent to each other, you find that half of the words can be cut out. Because a sentence says it all if the sentence is in just the right place. On Ward's wiki, the process has been called "refactoring," which is what we call the process in software. Ward's wiki is about software and it has software people on it, so they call it refactoring. Anyplace else it would probably be called editing. So on Ward's wiki, refactoring is an ongoing process. The assumption is that when something turns out to not be ideal, it will be refactored again. Everything is subject to refactoring.
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A wiki works best where you're trying to answer a question that you can't easily pose, where there's not a natural structure that's known in advance to what you need to know.
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Putting a new feature into a program is important, but refactoring so new features can be added in the future is equally important. The ability to do things in the future is something that I consider suppleness, like clay your hands that accepts your expression. Programs and documents get brittle very quickly. Wiki imagines a more dynamic environment where we accept change...
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My hope is that wiki becomes a totem for a way of interacting with people. Tradition in the work world has been more top down, while wiki, standing for the Internet, is becoming a model for a new way of work. Largely driven by reduced communication costs, it changes what needs to be done and how it's going to get done. I hope that the wiki nature, if not the wiki code, makes some contribution.
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Wiki is like a leaky bucket of information. It's losing information every day. But more information is coming in, so the net is positive. Even if it can lose things, wiki always has more to say than it did the day before.
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Wikis work best in environments where you're comfortable delegating control to the users of the system.
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Now, with wikis, you have a place to write. A wiki is a place to write in the same way that a party is a place to talk. There are thoughts all around you. Some are interesting, some less so. At a party or on a wiki, a word or two will be your trigger. Ideas start flowing. Talking or writing, you're among friends, the stage is set, you say your piece, it fits in, your words trigger the next thought: conversation.
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Global collaboration is something that Wiki mastered in a small way and here we can master it in a big way.
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Why have a locked wiki when you can instead just post static Web pages?
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What you get as a wiki reader is access to people who had no voice before.
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My specific purpose for the first wiki was to create an environment where we might link together each other's experience to discover the pattern language of programming. I had previously worked with a HyperCard stack that was set up to achieve the same kind of goal. I knew people liked to read and author in that HyperCard stack, but it was single user.
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The decisions I made designing wiki were very much inspired by my desire to create a model for the collaborative process I thought should happen in large code bases. I wanted wiki to mimic that.
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Wiki pages are very much free form. Across the whole wiki there is a hypertext structure, but on a given page, within the versatility of your command of your natural language, you can say whatever needs to be said.
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The blogosphere is a community that might produce a work. Whereas a wiki is a work that might produce a community. It's all just people communicating.
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With wiki, you have to trust people more than you have any reason to trust them. In 1995, it was a safer environment, don't know if I could have launched wiki today.
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I think there's a compelling nature about talking. People like to talk. In creating wiki, I wanted to stroke that story-telling nature in all of us. Second, and perhaps most important, I wanted people who wouldn't normally author to find it comfortable authoring, so that there stood a chance of us discovering the structure of what they had to say.
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I'm not a fan of classification. It's very difficult to come up with a classification scheme that's useful when what you're most interested in is things that don't fit in, things that you didn't expect. But some people decided that every page should carry classification. They came up with a scheme, based on page names, to establish a classification structure for a wiki. And these people who care about classification maintain it.
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In the months before I made wiki, we had been having an argument. I think Kent Beck and I were on one side. People who had a lot of faith in the prevailing dogma of software engineering were on the other side. We said, "Collective code ownership is good." They said, "That's ridiculous. You'll never get responsibility. You'll never get quality if you don't have responsibility. And the only way you'll get responsibility is ownership. You have to pin the bugs back on somebody if you want them to ever rise above producing bugs." And I said, "Well that's wrong."
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Top down hierarchies make communication work when it is expensive, I hope that wiki can be a flagship in this move in the industry to produce computer support for this kind of work and evolve organizational forms.
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Before wikis, computer writing was all about the words. The computer could help you type them, spell them, hyphenate them, size them, shape them, and align them. But when it came to developing your thought, well, you were on your own.
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A wiki is like a party that doesn't have to stop. It's a party that doesn't get crowded because new rooms appear when needed. It's a timeless party where you can try each conversation over and over until you get it right.
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Wiki has a feel of brainstorming, though it's not as interactive. You can do 10 minutes of brainstorming, and 30 minutes of analysis of the product of that brainstorming, and have something in 45 minutes. The pace on wiki is slower. You could write a page about an idea, or maybe a page about a bunch of ideas. Then you could come back in a week and see what's developed on that page.
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Wiki helped define the category of social software.
Ward Cunningham
Quote of the day
Every word she writes is a lie, including 'and' and 'the'.
Mary McCarthy
Ward Cunningham
Creative Commons
Born:
May 26, 1949
(age 75)
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