Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.


The New Economics: For Industry, Government, Education (ed. MIT Press, 2000) - ISBN: 9780262541169

W. Edwards Deming Quotes

Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas...

Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas...

Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas...

Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas...