The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.


A passion for excellence (ed. 1985)


The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.