Tom Peters Quotes

43 Sourced Quotes

Organizations exist to serve. Period. Leaders live to serve. Period.

Tom Peters
Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.

Tom Peters
Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose … he is the value-shaper, the exemplar, the maker of meanings … he is the true artist, the true pathfinder.

Tom Peters
The new idea either finds a champion or it dies. No ordinary involvement with a new idea provides the energy required to cope with the indifference and resistance that change provokes.

Tom Peters
Reward excellent failures. Punish mediocre successes.

Tom Peters
What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?

Tom Peters
Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

Tom Peters
Bosses: You make your living going to meetings. Hence any meeting that does not bubble and incite enthusiasm is a forever-lost opportunity.

Tom Peters
The Big Four: Out-read 'em. Out-study 'em. Out-present 'em. Out-listen 'em.

Tom Peters
There is no such thing as a minor lapse of integrity.

Tom Peters
Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.

Tom Peters
If you want to achieve Excellence, you can get there today. As of this second, quit doing less than Excellent work. The first 99.9% of getting from here to there is the determination to do it and not to compromise, no matter what set of road blocks those around you erect.

Tom Peters
The Peters Principles: Enthusiasm. Emotion. Excellence. Energy. Excitement. Service. Growth. Creativity. Imagination. Vitality. Joy. Surprise. Independence. Spirit. Community. Limitless human potential. Diversity. Profit. Innovation. Design. Quality. Entrepreneurialism. Wow.

Tom Peters