Once you adopt and communicate a quality policy, stick with it, live it, and protect it. You get only one chance!


Managing the Total Quality Transformation (ed. McGraw-Hill Companies, 1991)


Once you adopt and communicate a quality policy, stick with it, live it, and protect it. You get only one chance!

Once you adopt and communicate a quality policy, stick with it, live it, and protect it. You get only one chance!

Once you adopt and communicate a quality policy, stick with it, live it, and protect it. You get only one chance!

Once you adopt and communicate a quality policy, stick with it, live it, and protect it. You get only one chance!