In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.


Living the 7 Habits: Stories of Courage and Inspiration (ed. Simon and Schuster, 1999) - ISBN: 9780684871196


In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether...

In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether...

In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether...

In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether...